* * PLEASE NOTE * * YOU ARE COMPLETING THIS FORM TO REQUEST A QUOTE. YOU ARE NOT PLACING AN ORDER YET. - WE WILL RESPOND WITH A QUOTE FOR THE TOTAL AMOUNT DUE. - ONCE YOU RECEIVE YOUR QUOTE, PLEASE FOLLOW THE INSTRUCTIONS TO PLACE YOUR ORDER.
2007 Overall Survey
Ticket Alternative Survey
To our clients and potential clients:
Thank you so much for participating in our survey! We strive to provide the best ticketing service in the industry, so we depend on your valuable input and opinions!
Whether you are a potential new client or an esteemed returning Ticket Alternative customer, we encourage your feedback and we'll make it worth your while*
1. How did you find out about Ticket Alternative?
2. How important to you are the following advance ticket sales features: 1 = Not Important; 2 = Somewhat Important; 3 = Unsure; 4 = Important; 5 = Very Important
1
2
3
4
5
a. Minimal service charge for customers
b. Simple interface to manage events
c. Variety of shipping options (Will call, FedEx, US Mail, etc)
d. Speed of settlement
e. Customer names, addresses and phone numbers
f. Name recognition of ticketing company for customers
g. Web site design and ease of use
h. Reliable customer service
i. 24 Hour ordering by phone
j.
3. What do you feel is a reasonable service charge for a $10 ticket sold in advance online?
$0-.50
$2.50-$3.00
$.50-$1.00
over $3.00
$1.50-2.00
A service charge is never acceptable
$2.00-$2.50
4. Are you currently selling tickets via another company?
No (skip to question 6)
Yes
If yes, who?
Etix
Tickets.com
Ticketweb
Ticketmaster
Ticketswest
Tix.com
FrontGate Tickets
Ticket Fusion
Musictoday
5. How likely are you to switch from your current ticketing company to Ticket Alternative?
Not at all likely
Unlikely
Unsure
Likely
Very Likely
6. Have you sold tickets with Ticket Alternative in the past?
No
Yes
If yes, please rate your experience with our company:
Very unsatisfactory
Unsatisfactory
Neutral
Satisfactory
Very Satisfactory
7. Have you printed tickets with Ticket Alternative in the past?
No
Yes
If yes, please rate your experience with our company:
Very unsatisfactory
Unsatisfactory
Neutral
Satisfactory
Very Satisfactory
8. How important to you are the following ticket printing features: 1 = Not Important; 2 = Somewhat Important; 3 = Unsure; 4 = Important; 5 = Very Important
1
2
3
4
5
a. Low printing cost
b. Fast turn-around time
c. Security against fraudulent tickets
d. Options for ticket customization (color, design, etc)
e.
9. How much do you typically pay to print 1,000 tickets?
$20 (0.02 per ticket)
$30 (0.03 per ticket)
$40 (0.04 per ticket)
$50 (0.05 per ticket)
$60 (0.06 per ticket)
$70 (0.07 per ticket)
$80 (0.08 per ticket)
$90 (0.09 per ticket)
Over $100 (over $0.10 per ticket)
10. Based on your experience with Ticket Alternative or what you have learned about our services thus far, where do you see room for improvement?
11. Do you have any other relevant comments/suggestions/criticisms you would like to share?
12. If you are currently using another company, what is the one thing that would make you switch to Ticket Alternative immediately?
*Thanks! That's it. Just fill out the optional contact info below if you would like to be eligible for concert ticket giveaways and ticket printing discounts!
